
YOU MUST READ AND AGREE TO OUR TERMS AND CONDITIONS BEFORE ORDERING
By purchasing from Family Roots Ltd. you agree to our Terms and Conditions.
YOU MUST BE 18 YEARS OR OLDER TO PURCHASE PRODUCTS FROM FAMILY ROOTS LTD
Absolutely no sales to minors! Any attempt at entrapment by any law enforcement agency will be met with swift legal action.
RELEASE, ASSUMPTION OF RISK, AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
Laws regarding the sale of certain items in this online store vary from state to state. It is the sole responsibility of the customer to be aware of, and conform to the laws of his or her state, and it is in no way the responsibility of Family Roots Ltd. Legal status of products: It is the responsibility of the buyer, NOT THE SELLER, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession and use of any item on this site. All equipment is sold subject to public law 90‑ 351, title III, U.S.D., Section 2511, and any local, state or federal ordinances. Consult your local and state laws before ordering if you are in doubt
FAMILYROOTS CUSTOMER SERVICE OFFICE HOURS
Monday ‑ Friday 9:00 AM to 5:00 PM EST
If you require any assistance or have questions about your order, please feel free to contact a FAMILY ROOTS customer service representative at Toll Free 800‑ 309‑ 8432 during office hours OR e‑ mail us at infousa@familyroots.com
DAMAGED DELIVERIES
Please inspect your purchase at the time of delivery. If the item is received damaged please notify our customer service department at 1‑ 800‑ 309‑ 8432 or 502‑ 479‑ 1472 during office hours OR e‑ mail us at infousa@familyroots.com within 48 hours. You must hold the original packaging and merchandise for inspection by the carrier; otherwise no claim, replacement or refund can be honored.
We're Not Perfect!
Prices and specifications are subject to change without notice. We reserve the right to correct printing errors, and limit quantities.
Privacy Statement
We don't sell or give away any customer data and we don't keep any customer data on the website server.